As president of Personal Lines at Nationwide, Casey Kempton leads a dynamic organization committed to delivering specialized protection with confidence. She oversees all aspects of the business including product, underwriting, sales and distribution, claims, services and end-to-end experiences for members and distribution partners. Casey is championing a bold transformation of personal lines through a predict-and-prevent mindset— harnessing data, technology and smart solutions to help customers avoid losses, provide peace of mind and make our communities safer. Under her leadership, Nationwide’s Personal Lines is bringing differentiated offerings that empower agents as trusted partners and create lasting value for protection-minded customers.

Widely recognized as a thought leader, Casey has authored an influential white paper, delivered keynote addresses at leading industry conferences and holds two patents in homeowners’ insurance rating. Known for her outcome-driven leadership and genuine care for people, she fosters a culture where performance and purpose go hand in hand, ensuring her team thrives while delivering exceptional experiences for associates, distribution partners and members.

Casey’s career spans leadership roles at Chubb, The Hartford and ACE Group, where she guided digital transformation, distribution strategy and global operations. Her background in business strategy, technology, operations and customer experience— combined with her academic foundation in Cognitive Anthropology and English—fuels her passion for leveraging innovation to solve complex challenges and deliver solutions that put people first. This unique intersection shapes her vision for redefining personal lines through smarter solutions and stronger relationships.